Monthly Archives: August, 2013

By now you have all heard the gloom and doom surrounding the current talent shortage plaguing the economy, especially as it relates to high skilled and manufacturing jobs. While that may be true in very specific localized geographies, a recent report from Boston Consulting Group offers intriguing insights that apply beyond just manufacturing. Availability of the right talent at the right time (Competency Based Talent Management-CBTM or Talent Supply Chain Management-TSCM, take your pick) have been and will continue to be a major competitive differentiator for your company. However, depending on the educational system to be your supplier of talent is highly risky. Having worked on this issue for almost 2 decades gives me some license to opine.

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Since three letter acronyms are de rigueur in the consulting world, I thought I’d start with them. TRV is totally made up but it stands for Total Relationship Value. RAR is real and I’ll discuss that later. In this age of Big Data, it should come as no surprise to anyone that retailers have been keeping tabs on what you return. It turns out that close to 10% of total sales are returned (about $264 Bn) so it is a big problem.

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The Mpower Group is excited to announce it’s CEO, Dalip Raheja, will be a keynote presenter at the upcoming Parcel Forum 13 Conference on October 8th at the Hyatt Regency O’Hare Hotel! The Mpower Group is in the business of Mpowering our clients to accelerate superior business outcomes by unleashing…

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I read an article last week in the Wall Street Journal, “Should you Dress Like the CEO?” and it got me thinking about the role of the leader. In this article they noted, “When Frank Bisignano took the CEO job at First Data Corp. in Atlanta in late April, he brought his Brooks Brothers suits and Hermès ties with him. . . . .. Mr. Bisignano wears formal business attire to work every day, and many employees who weren’t previously dressing up are now, literally, following suit.”

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