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Quick – Name the continent that would be ranked the highest if you were to conduct a survey based on Well-Being.  If you answered the Americas you would go to the head of the class.  If asked to name the highest ranked country in the Americas and you named the USA you would be kicked out of the class and the school for being a dunce!  Because if you applied the traditional metrics of Well-Being (money, house, car, etc., etc.), you would end up wanting to move to the USA – which would be a huge mistake (according to Gallup).  If you applied the metrics that Gallup just used, you would end up moving to……well, that comes later. There are 5 elements that Gallup used:…

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This week, Target made an absolutely brilliant move by selling off their in-store pharmacies to CVS for almost $2 Billion.   According to Target’s CEO, this move allows Target to focus on what they call signature categories and really get back to their core DNA: a focus on style; those important apparel, home, and beauty categories; a focus on baby and kids; and more and more a commitment to wellness.  They view CVS as the real “experts” in wellness so therefore this marriage makes perfect sense.  For CVS, it significantly expands their retail presence and for Target, it gives them access to the millions of CVS customers that will need to walk through a Target store to pick up their prescriptions.  This deal is nothing new.  …

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One of my favorite Dilbert cartoons has a technology support person in a superhero costume who tries to summon his super powers achieved through his certification process and realizes that he has no competency to fix the computer – only the certification, and is quite embarrassed.  You need to actually see the strip to get the point  – which is that tests and certifications are nothing but a waste of time.  It’s competency we need to focus on. The SAT (Scholastic Aptitude Test) has been used by colleges for a long time as one of the criteria for very competitive admission processes.  Some of you may still remember the dread (I do) around the SATs.  An entire industry exists to help students prepare to take…

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 . . . . a little respect.  According to an article in HBR “The Leadership Behavior That’s Most Important to Employees”, demonstrating respect is at the top of the list.   The article goes on to say that “. . . even when leaders know that showing respect is critical, many struggle to demonstrate it.”  There is even a multi-step process provided on how to demonstrate civility/ respect with your employees.  WOW! What is the definition of respect?   Quite simply, according to the Urban Dictionary – “To treat people in the manner in which you expect to be treated. To show consideration for another person’s feelings and interests. An attitude demonstrating that you value another person”.  The interaction between and employee and manager is at its…

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