Browsing: Supplier Relationship Management

Have you ever tried to manage a relationship? If the better half in your life thought you managed your relationship, how long do you think you’d be around?  Yet we continue to insist on terms, disciplines and processes like Supplier Relationship Management and wonder why we don’t get…

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Whether your organization is doing Strategic Sourcing OR Category Management the answer to my question is usually “YES BUT. . . . . . . not all the time, not thoroughly, not under a disciplined framework, we really don’t know what we are doing.”  If you or your…

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 . . . .  with your trading partners (either your customers or suppliers)?  Many believe that the relationship begins AFTER the contract is signed.  In other words, it is OK to be adversarial throughout the selling / buying and contracting process (dating / pre-marriage) and then switch to…

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As you have heard us mention before, we find IACCM to be in a unique position to help change the discussion around how organizations enter and optimize trading relationships because they have both the buy and the sell sides represented as members.  We hosted a webinar today with…

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Here’s part of the definition that I find most critical – “Generally the client remains fully accountable for the overall management and control of the organization or system – including the functionality and performance of the managed service.” Now for the rant – Not managing your MSP is the same as turning over the keys to the kingdom and hoping that it is still intact when you return. Bad idea!

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I was recently on the phone with the CEO of a software solution provider whom I met at a recent conference (Hi Russ) in our profession and we started talking about how the process of engaging with suppliers is inefficient and ineffective.  While I’m sure that every person…

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