As the job market opens up, many companies are going to see their talent rush out the door. Don’t be caught off guard. Ensure that your institutional knowledge is preserved and your “best and brightest” feel valued enough to stick around as the economy improves.

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Are you playing Battleship with your customers? Playing Twenty Questions with your suppliers? Maybe that’s why your relationships have not blossomed the way you thought they would. Here’s a quick look at what can be done to stop the games and get to the results.

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