Before I get started, let me wish everyone a very happy, healthy and safe 2016. Now is the time to come up with your New Year’s resolutions. Last month I ranted that MSP does not mean “Hand over the Keys” so consider this: resolve to “repair” any Managed…
Happy New Year! Wishing you all a happy, healthy and prosperous 2016
Wishing you a Happy Holiday Season!
Yesterday we facilitated the regional meeting of IACCM (thanks to T-Systems for hosting) and I thought I would share some of the discussion. As I’ve mentioned in the past, the confluence of the buy and sell side at these events is very stimulating and offers the best potential…
Here’s part of the definition that I find most critical – “Generally the client remains fully accountable for the overall management and control of the organization or system – including the functionality and performance of the managed service.” Now for the rant – Not managing your MSP is the same as turning over the keys to the kingdom and hoping that it is still intact when you return. Bad idea!