A few weeks ago Dalip wrote about the financial cost of bad trading relationships. Much of the problem stems from how preconceived notions each side has about their partner (either the buy side or the sell side) impacts how they treat one another. Can you imagine this: Or…
. . . . with your trading partners (either your customers or suppliers)? Many believe that the relationship begins AFTER the contract is signed. In other words, it is OK to be adversarial throughout the selling / buying and contracting process (dating / pre-marriage) and then switch to…
As I was trying to decide on my blog topic, I ran across an article hot off the press in Forbes entitled “Ten New Year’s Resolutions for CIOs in 2016”. It was written by a few VPs at Gartner and was meant to provide inspiration for 2016. They…
Before I get started, let me wish everyone a very happy, healthy and safe 2016. Now is the time to come up with your New Year’s resolutions. Last month I ranted that MSP does not mean “Hand over the Keys” so consider this: resolve to “repair” any Managed…
Here’s part of the definition that I find most critical – “Generally the client remains fully accountable for the overall management and control of the organization or system – including the functionality and performance of the managed service.” Now for the rant – Not managing your MSP is the same as turning over the keys to the kingdom and hoping that it is still intact when you return. Bad idea!
