Browsing: Change Management

If you agree that Change is the new normal – globalization, political unrest, business disruption, climate change, etc.) then having the capability to manage change is critical.  Never ending change impacts business leaders and employees alike and can either provide momentum to a business or bring it to…

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Here’s part of the definition that I find most critical – “Generally the client remains fully accountable for the overall management and control of the organization or system – including the functionality and performance of the managed service.” Now for the rant – Not managing your MSP is the same as turning over the keys to the kingdom and hoping that it is still intact when you return. Bad idea!

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