Cost Savings, cost savings, cost savings – if we focus on cost savings at the expense (no pun intended 😊) of what is most important to our “customer” then we Fail. Period. Herein, lies the single biggest difference between Strategic Souring and Category Management – focusing on your…
Browsing: Customer of Choice
. . . . a little respect. According to an article in HBR “The Leadership Behavior That’s Most Important to Employees”, demonstrating respect is at the top of the list. The article goes on to say that “. . . even when leaders know that showing respect is…
I’m sure that each one of you has many “supplier of choice” awards on your corporate walls and kudos to you. How many “customer of choice” awards do you have? Does your company even care that it does or does not? Should it care? We’ve discussed this concept…
I ran across this video as I was preparing to deliver a Strategic Sourcing workshop for a client. RFP Humor Video: While I think this video is funny (and it is clearly meant to be) the scenario is eerily familiar. As a supplier, TMG regularly receives and responds…