. . . . with your trading partners (either your customers or suppliers)? Many believe that the relationship begins AFTER the contract is signed. In other words, it is OK to be adversarial throughout the selling / buying and contracting process (dating / pre-marriage) and then switch to…
As you have heard us mention before, we find IACCM to be in a unique position to help change the discussion around how organizations enter and optimize trading relationships because they have both the buy and the sell sides represented as members. We hosted a webinar today with…
Yesterday we facilitated the regional meeting of IACCM (thanks to T-Systems for hosting) and I thought I would share some of the discussion. As I’ve mentioned in the past, the confluence of the buy and sell side at these events is very stimulating and offers the best potential…
Here’s part of the definition that I find most critical – “Generally the client remains fully accountable for the overall management and control of the organization or system – including the functionality and performance of the managed service.” Now for the rant – Not managing your MSP is the same as turning over the keys to the kingdom and hoping that it is still intact when you return. Bad idea!
As promised, here are some thoughts and observations from the conference. As we have observed in the past, this is one group where professionals from both sides get together and talk about their respective processes. What has been fascinating to watch is how the language has changed in…
