My 10-year-old supposed “luxury” car is in the shop and I ended up having to rent a car. I don’t know the last time you rented a car but I found the experience to be terrifying and that’s not an exaggeration. I almost turned around to ask for an older car that I…
I just got off the phone with a client who had been a CPO and now has assumed major P&L responsibility. We love hearing about alumni who have achieved great success (and he admitted that he still uses what he learned from TMG which is great for our ego). But…
I get a big kick out of these annual surveys (and we’ve done our fair share of them at TMG). We often use them to validate key messages with clients. I recently came across this one from Deloitte and I was struck by what it was telling us and…
This is perhaps one of the hardest discussions that we get into at various conferences and the discussion is always the same – regardless of where we are speaking in the world. Many people instinctively know that unless they can change the metrics they are measured on –…
If you can’t clearly define Value then you are in good company. Jeff Bezos, Jamie Dimon and Warren Buffet are struggling with that very question – particularly when it comes to Healthcare. As you may have heard there is a “new, disruptive health care alliance formed by Amazon,…
