Here’s part of the definition that I find most critical – “Generally the client remains fully accountable for the overall management and control of the organization or system – including the functionality and performance of the managed service.” Now for the rant – Not managing your MSP is the same as turning over the keys to the kingdom and hoping that it is still intact when you return. Bad idea!
There are some global demographic trends that are already underway and their impact is already being felt so this is not a prediction but an acknowledgement of reality. At a high level, countries like Japan, China, Germany etc. have a shrinking work force while the growth will be…
Since this is the beginning of a long holiday weekend, we thought we would delay our usual blog post. We hope you have a happy, healthy and safe holiday weekend with friends and loved ones. Happy Thanksgiving From The Mpower Group A special message to our hundreds…
about Supply Chain talent development. For years we have been writing about the war on talent for Supply Chain organizations. It has been on the top ten list of CPOs and Chief Supply Chain Officers for years. If you think the talent shortage is bad now, just wait…
I was recently on the phone with the CEO of a software solution provider whom I met at a recent conference (Hi Russ) in our profession and we started talking about how the process of engaging with suppliers is inefficient and ineffective. While I’m sure that every person…