What Does Football Have To Do With Your Hiring Plan?

Everything. With this football season coming to an end and the Super Bowl only a little over a week away, I decided to use this blog post to talk about something that stood out to me this season and how it applies to hiring.

Being a diehard Pittsburgh Steelers fan I couldn’t help but be overjoyed about their making the playoffs again this year, and when it was announced that they would be playing the Denver Broncos in the first round I was more than excited. The Steelers Super Defense against Tim Tebow, how could they lose?  So that Saturday I donned my Steelers Jersey, popped some popcorn, and grabbed my Terrible Towel believing that I was about to see game dominated by the 6-time Super Bowl champs. But that is not the game that I saw. I watched in disbelief as Tebow and his team beat the Steelers in overtime.

I went through all of the phases of mourning, from denial (there had to be a penalty) to anger (how the bleep did that happen) and now to acceptance (next year will be better). And from the place of acceptance I right my blog post. I have to admit that I have been thinking about this subject for a few weeks as I try to make sense of what happened. How did a player that came into the session as the third-string quarterback take the Broncos by storm? The team was 1-4 when Tebow took over, and as the starting quarterback he lead the team to an improbable run to the playoffs. The media was abuzz with coverage on Tebow with ESPN mentioning his name 160 times in one hour. Commentators and pundits were wondering why a player that most agreed was going to fall flat actually (to the chagrin of all Steelers fans) succeed.

So why didn’t he fall flat?

It didn’t happen because what he lacked in functional (technical) skills was made up for in strategic skills. He became a leader. He believed in teamwork. And because of the strategic skills be brought to the table, the level of play up for the rest of the organization improved. He got the rare chance to show that those softer skills really do make difference, and I think all hiring managers can take note.

We hear every day about the unemployment rate and the economy. Because the unemployment rate is high, hiring managers believe that they have the luxury to pick the candidates with perfect functional skills. They just need to wait for that ideal candidate to walk through the door. However, that perfect candidate might not exist. Many times hiring managers are overlooking candidates that are only missing one or two of the things as they wait…and wait….and wait for that perfect candidate. Applicants might have the communication, presentation, and leadership skills to succeed, but without one functional skill they are deemed unhirable. This trend means that it is taking longer for companies to fill a position and is adding to a lot of candidate frustration.  Isn’t it time we stopped looking at job descriptions as lists of skills that needs to be checked off. How often do we shove those soft skills into the “Preferred Skills” category? We need to start looking at the total package of the candidate.

The Broncos did not have that perfect candidate at their disposal, so they went with someone they knew lacked some of the functional skills they thought were needed. What no one anticipated was that it would be Tebow’s soft skills that made the difference and made the Bronco’s winners. He brought success to the organization. And isn’t that what any candidate wants, to bring success to themselves and to the organization they support?

What are your thoughts? How have your hiring standards changed?

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Help!!! Recruiting Next Practices Needed!

We are half way there! Welcome to the third of six in our series on Competency Based Talent Management (CBTM). Check back weekly as we discuss the challenges associated with CBTM and explore solutions.

We have been hearing about Sourcing / Supply Chain organizations which are looking for up to 400 people. How does any company find themselves in a situation where they need that many people all at once? I guess one could blame an ill managed recruiting function but I suspect that the entire Talent Management program (if there is one?) is broken. As noted in our last post, Talent Management has five phases, all of which must be integrated and treated individually and collectively as a system in order to be effective. We advocate that a talent management program MUST be competency based (“CBTM”) to be sustainable and must cover ALL phases of an employee’s journey through a company. In addition, each of these phases must be supported by:

  • A clear understanding of the role the Sourcing / Supply Chain organization will play for the company
  • A definition of the Intended Consequences the Sourcing / Supply Chain function is trying to achieve for its customers / internal business partners
  • Clear goals and objectives for the group which are tied back to corporate goals
  • A clearly defined competency model to support the defined role, intended consequences and goals of the organization

Let’s begin with the first phase which is Recruiting. Keep in mind that having a strong recruiting function is absolutely useless unless you can retain and grow the talent you bring in. This is why CBTM MUST be viewed as a system. Any weak link in that system can find your best people returning to the job market out of frustration. Think about a high potential that is told they are an asset of the organization only to find themselves in a position where they are given little to no training or development, no clear goals or metrics, no career development support or no clear path for advancement. Some asset!! How long do you think that “high potential” is going to stick around? Keep in mind, bringing new people into an organization can be a VERY expensive proposition if they end up leaving in a short time. For recruiting to yield a positive return on investment, the other phases of CBTM must be in place to ensure employee retention.

Some organizations are constantly trying to “find” the right people. In many cases this is because:

  • they didn’t define the right requirements (competencies) up front
  • the defined requirements were not tied back to actual needs
  • they did a poor job marketing (selling) the position and / or the company
  • they found the right people but couldn’t keep them
  • the screening process was conducted by individuals that did not have subject matter expertise (HR perhaps)
  • candidates were not a good culture fit for the company

Constantly trying to find the right people is expensive, as is on-boarding and training new hires. Here are a few Next Practice tips to strengthen your recruiting practices:

  • Understand the role you are expecting your Sourcing / Supply Chain organization to play — Tactical executor? Strategic business partner? Change agent? The role (whatever it is) will determine the competencies required and those MUST be defined
  • Clearly defined requirements that are tied to customer needs / intended consequences and are supported by required competencies
  • A marketing plan that allows you to present your company in the best way to attract the best candidates
  • A screening process that ensures the right functional and cultural fit
  • A rotational program for new hires that may be high potentials but who do not yet know where they fit
  • A process that closely matches candidate competencies with the open position — putting a high-powered Sourcing professional in a tactical buying position will do nothing but frustrate everyone involved (and vice versa) and cause the employee to leave
  • An on-boarding process that gets the new hire off to a strong start
  • Ensuring the other phases of CBTM are in place and being utilized

If you are interested in getting involved or would like to follow this topic further, here are a series of critical activities coming up.

  • Major research project geared towards not just identifying the problem but to identifying Next Practices to solve the problems
  • White Paper to focus on Next Practices in Competency Based Talent Management
  • A webinar discussing our findings in detail

Please share your thoughts and challenges regarding Talent Management below. We would love to hear your insights.

Regards,

Anne

Reposted on Sourcing Innovation.

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