A few weeks ago Dalip wrote about the financial cost of bad trading relationships. Much of the problem stems from how preconceived notions each side has about their partner (either the buy side or the sell side) impacts how they treat one another. Can you imagine this: Or…
. . . . with your trading partners (either your customers or suppliers)? Many believe that the relationship begins AFTER the contract is signed. In other words, it is OK to be adversarial throughout the selling / buying and contracting process (dating / pre-marriage) and then switch to…
I was recently on the phone with the CEO of a software solution provider whom I met at a recent conference (Hi Russ) in our profession and we started talking about how the process of engaging with suppliers is inefficient and ineffective. While I’m sure that every person…
. . . . a little respect. According to an article in HBR “The Leadership Behavior That’s Most Important to Employees”, demonstrating respect is at the top of the list. The article goes on to say that “. . . even when leaders know that showing respect is…
Your Supply Chain can be a competitive weapon? ABSOLUTELY!!! However, the fundamental principles that guide the creation and management of supplier relationships must change! If your organization continues to look at your supply chain as nothing but a supply base from which you must extract the annual pound…
