. . . . with your trading partners (either your customers or suppliers)? Many believe that the relationship begins AFTER the contract is signed. In other words, it is OK to be adversarial throughout the selling / buying and contracting process (dating / pre-marriage) and then switch to…
. . . . a little respect. According to an article in HBR “The Leadership Behavior That’s Most Important to Employees”, demonstrating respect is at the top of the list. The article goes on to say that “. . . even when leaders know that showing respect is…
I’m sure that each one of you has many “supplier of choice” awards on your corporate walls and kudos to you. How many “customer of choice” awards do you have? Does your company even care that it does or does not? Should it care? We’ve discussed this concept…
