You probably got in your car this morning to get to work and depending on where you live, it may have been a horrendous experience. That is about to change in a big way because the entire “driving a car” paradigm is about to get disrupted big time. And it is fascinating to watch how a well-entrenched auto industry is fighting this existential threat instead of embracing it.

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Unless you have been in a cave or just hate football (soccer to the un initiated J), you know by now that Argentina just beat the Dutch. But did you know how many woodwork ( the goal used to be made of wood and not metal) shots there were – shots that hit the goal but didn’t go in? Or that Argentina made 639 passes compared to 818 for the Dutch? And by the way, Netherland covered slightly more distance than Argentina but significantly more distance with possession of the ball? Or the completion rate of the passes and whether they were long, medium or short? And on and on and on.

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There is no doubt that spending on services is climbing and climbing at a rapid pace. Most organizations have recognized this and have been trying to get a handle on this critical area. MSPs and the various software solutions out there are a clear example of that. While most of these efforts are very admirable and do a decent job of helping you manage this area, they still fall woefully short. And the reason is that they are only focused on one aspect of the entire conundrum.

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