Browsing: Change Management

Here’s part of the definition that I find most critical – “Generally the client remains fully accountable for the overall management and control of the organization or system – including the functionality and performance of the managed service.” Now for the rant – Not managing your MSP is the same as turning over the keys to the kingdom and hoping that it is still intact when you return. Bad idea!

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I’m sure that each one of you has many “supplier of choice” awards on your corporate walls and kudos to you.  How many “customer of choice” awards do you have?  Does your company even care that it does or does not?  Should it care? We’ve discussed this concept…

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Nothing against the strategy consulting firms and we do our fair share of that kind of work but it intriguing to find bewildered client after bewildered client – once the strategy firms have left. Leaving behind them an Executive Team convinced of the tremendous value that is lying untapped inside their organizations only if their organizational leaders could get their act together and Transform their organizations. No mention is made of the various elements of any Transformation Roadmap that must be put in place (Governance, Competencies, Change Management etc. etc. etc.).

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Perhaps this question is a bit premature considering the World Cup is just getting underway in Brazil. Every indication, if you believe the daily press, is that the event is a disaster in the making. In this article “As Brazil Barrels Toward World Cup, Brazilians Aren’t Feeling It” there appears to be one BUT, the World Cup will happen despite the bad taste it has left in the mouths of Brazilians.

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