Browsing: Change Management

I’m sure that each one of you has many “supplier of choice” awards on your corporate walls and kudos to you.  How many “customer of choice” awards do you have?  Does your company even care that it does or does not?  Should it care? We’ve discussed this concept…

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Nothing against the strategy consulting firms and we do our fair share of that kind of work but it intriguing to find bewildered client after bewildered client – once the strategy firms have left. Leaving behind them an Executive Team convinced of the tremendous value that is lying untapped inside their organizations only if their organizational leaders could get their act together and Transform their organizations. No mention is made of the various elements of any Transformation Roadmap that must be put in place (Governance, Competencies, Change Management etc. etc. etc.).

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Perhaps this question is a bit premature considering the World Cup is just getting underway in Brazil. Every indication, if you believe the daily press, is that the event is a disaster in the making. In this article “As Brazil Barrels Toward World Cup, Brazilians Aren’t Feeling It” there appears to be one BUT, the World Cup will happen despite the bad taste it has left in the mouths of Brazilians.

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How many times have you had to deliver bad news and your opening line was, “Don’t shoot the messenger!” As we think about and develop communications, both internal and external, we often agonize over form, format, timing, messaging, technology, etc. in an attempt to ensure that what we are communicating will be heard, spread to others and even acted upon. What we don’t think about often enough is the messenger.

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