One of my favorite Dilbert cartoons has a technology support person in a superhero costume who tries to summon his super powers achieved through his certification process and realizes that he has no competency to fix the computer – only the certification, and is quite embarrassed.  You need…

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According to an article in HBR “CEOs need to pay attention to Employer Branding”, the war for talent is on once again.  As unemployment has dropped significantly, employers are fighting for top talent.  “In a recent 2015 survey, 73% of CEOs reported being concerned about the availability of…

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